Shipping policy
Shipping Policy
Free shipping
Free shipping is deducted at the checkout, depending on the delivery address. to qualify for free shipping, you must spend at least the below amounts based on your country:
Denmark - 300DKK
Norway - 700NOK
EU - €50
UK - £50
USA - €100
Processing time Orders are processed within [1–3] business days. Orders placed on weekends or public holidays are processed the next business day.
Delivery times
- Denmark: [2–4] business days
- EU countries: [2–10] business days
- International: [10–20] business days
Delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping costs Shipping costs are calculated at checkout based on your location and chosen shipping method.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Delays and lost parcels If your order has not arrived within the estimated timeframe, please contact us at [your contact email]. For lost parcels, we will work with the carrier to resolve the issue as quickly as possible.
EU consumer rights Under EU law, if your order is significantly delayed, you have the right to cancel and receive a full refund.